To claim a part under warranty, the defective part must be shipped or mailed back to Peace Power Sports, Inc. 2533 Royal Lane #505, Dallas, TX 75229. Once the part is received, we will ship out the replacement part. This is necessary to ensure the correct replacement part will be sent and also allows us to send the defective part back to the factory for reimbursement.
Limitation of Warranty
1. The following parts and conditions are excluded by the warranty:
·Labor costs to replace parts, shipping cost for return of defective parts or shipment of replacement parts (except for first time warranty claims on each particular part)
·Normal maintenance operations such as engine tune-up, de-carbonizing, carburetor cleaning, wheels, brakes and clutch adjustments, as well as any other normal adjustments.
·Normal service wear and tear items (i.e) brake shoes, shims/fasteners, drive chain, sprockets, clutch plates, race bearing kit, gaskets, rubber parts or plastic components, wheel rims, element air cleaner, oil filter and electrical items like bulbs, remote start/alarm systems and hoses.
·If recommended engine oil/lubricants are not uses or they are not replaced at the recommended intervals or before first use.
·Problems from lack of professional assembly, lack of scheduled maintenance, or consumer abuse
·Any and all modifications to the vehicle will void the warranty. (Unless otherwise told by one of our techs)
·Premature wear of Engine parts such as cylinder, piston, valves and bearings due to adulteration or petrol/fuel.
·Parts of the vehicle getting rusted or their plating or painting coming off due to atmospheric condition like sea breeze and industrial pollutions.
·Vehicle used for any competition, rallies, races. If it is used for any commercial purposes like renting, hiring, etc. Peace Power Sports undertakes no liability in the matter of any consequential loss or damage caused due to failure of the parts.
·Parts of the vehicle have been subjected to misuse, accident, and neglective treatment.
·Consumables like engine oil, TFF oil, grease, used for the warranty repair are not covered under the application of the warranty.
2. Shipping Damage
If you discover shipping damage to your unit, you must report the damage within 2 business days of receipt of the item. If damage is extensive enough to notice before the box is opened, note this on the carrier's delivery receipt before you sign it. If at all possible, take digital pictures of the damage while the unit is still in the box.
*Peace Power Sports is not responsible for the proper or improper use of merchandise sold. We care about our customers and urge you to excercise caution and take necessary safety measures to protect yourself while engaging in riding. Peace Power Sports encourages, begs, and asks that you wear a helmet and use appropriate lighting while riding at night regardless of the legal requirements in your particular state. Potential customer, you should check with your local law enforcement agency before purchasing, to inquire about age or legal requirements for riding in your area. We will not take back a vehicle if you find your laws do not permit the use in your area or you didn't get the correct license. Please Check First!!